Data Protection
1. Introduction
Welcome to WHOLESALE SHOP INC ("we," "us," "our," or "Company"). We operate the website www.wholesaleshopinc.com (the "Site"). Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from you when you visit our Site, interact with our services, or make a purchase, how we use and protect that information, and the choices you have regarding your personal data.
By accessing and using our Site, you consent to the practices described in this policy. If you do not agree with any aspect of this policy, please discontinue your use of our Site immediately.
2. Information We Collect
We collect information to provide you with a seamless shopping experience, improve our services, and communicate with you effectively. The information we collect can be categorized as follows:
a. Information You Provide Directly:
- Personal Identifiers: When you create an account, place an order, or contact our customer service team, we collect information such as your name, shipping address, billing address, email address, and phone number.
- Payment Information: When you make a purchase, our payment processors collect your credit/debit card details and other financial information. We do not store full credit card numbers on our servers. This data is handled directly by our PCI-DSS compliant third-party payment processors.
- Communications: Any correspondence you have with us, including emails, chat messages, and phone calls, may be recorded and stored to ensure we provide you with the highest level of service.
b. Information Collected Automatically:
- Device and Usage Information: Like many websites, we automatically collect certain information about your device and how you interact with our Site. This includes your IP address, browser type, operating system, referring URLs, pages you view on our Site, time spent on pages, clickstream data, and the dates and times of your visits.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, understand how our Site is performing, and personalize content.
c. Information from Third Parties:
We may receive information about you from other sources. For example, we may obtain updated delivery and address information from our carriers to correct our records and ensure successful delivery of your orders.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- Order Fulfillment: To process your orders, send you order confirmations and shipping notifications, deliver products, and process returns or exchanges.
- Customer Service: To respond to your inquiries, comments, and questions, and provide you with support.
- Site Improvement: To analyze trends and user behavior, diagnose technical issues, and improve the functionality, content, and layout of our Site.
- Marketing and Advertising: With your consent where required by law, we may use your email address to send you information about new products, special offers, and discounts that we believe may be of interest to you. You may opt-out of these communications at any time.
- Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, monitor against theft, and otherwise protect our business and our customers.
4. Legal Basis for Processing (For EEA and UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following legal bases:
- Performance of a Contract: Processing is necessary to fulfill the orders you place with us.
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, marketing, and preventing fraud, provided those interests are not overridden by your rights.
- Consent: We rely on your consent to send you direct marketing communications. You have the right to withdraw your consent at any time.
- Legal Obligation: Processing is necessary to comply with a legal obligation we have.
5. How We Share Your Information
We value your trust and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your data in the following limited circumstances:
- Service Providers: We engage trusted third-party companies and individuals to perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing agencies, data analysis, and customer service. These entities have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
- Business Transfers: In the event that we undergo a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as a business asset.
- Legal Compliance and Safety: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent fraud, (d) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (e) protect against legal liability.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Portability: You can request access to the personal data we hold about you.
- Correction (Rectification): You can request that we correct any inaccurate or incomplete data we have about you.
- Erasure (Deletion): You can request the deletion of your personal data under certain circumstances.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of every email we send.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill orders, comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.
8. Children's Privacy
Our Site is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a Child without verification of parental consent, we take steps to remove that information from our servers.
9. Data Security
We implement a variety of industry-standard security measures to maintain the safety of your personal information. These include secure servers, encryption protocols (SSL technology) to protect data transmissions, and restricted access to your personal data to authorized personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:
WHOLESALE SHOP INC
Address: 307 E Church St, Pleasant Plains, IL 62677, United States
Email: info@wholesaleshopinc.com
Phone: (331) 216-2153